Teba

  • Anonymous tip-offs: free call: 0800 87 22 14
  • Head Office: +27 11 353 6000
  • SMS: 32840 (RSA ONLY)
Menu

TRACING Solutions

Tracing Solutions

The lifting of self-restrictions on access to casinos in Estonia involves following a structured process defined by the Estonian gambling authority. Self-restrictions, which are often imposed to encourage responsible gambling, can be lifted after a mandatory period of calm. In order to start the process of hasartmängu keelu tühistamine, it is necessary to contact the Estonian Gambling Authority or the casino operator where the restriction was applied. You must provide identification documents and an official request to lift the restriction. It is important to assess your personal circumstances and ensure that you are ready to gamble responsibly before taking this step. Likewise, TEBA plays an important role in supporting miners and their families by offering services to help them cope with financial and emotional difficulties. These services include counseling, skills development programs, and access to social assistance to help improve their quality of life. Just as responsible gambling requires a support system, TEBA’s efforts ensure that miners and their families have the tools and resources to make informed decisions and overcome challenges.
TEBA provides a range of Tracing and Document collation solutions to clients throughout Southern Africa. With our 100-year history, TEBA has developed excellent community and government relations, as well as an understanding of the dynamics within these areas. These relationships, in combination with our footprint and tireless dedication to quality assurance, make us a trusted partner of many funds.

Desktop Tracing


An industry benchmarked call center, with well-established links to third party data providers, enables us to provide cost effective desktop tracing to clients. Our call centre is resourced with multi-lingual consultants who are well trained in the specific requirements of all the tracing clients we service. Calls are recorded and monitored to maintain the same quality regardless of volumes, or the level of complexity.


Clients are provided with contact and residential information of all individuals whose details TEBA has obtained. If these individuals cannot be contacted within 30 days by the client, TEBA will retrace the individuals at no additional costs.


Contact: Willem Beeby

Landline: 011 353 6027

Email: willemb@teba.co.za

Physical Tracing and Section 37C investigations


TEBA has extensive experience in the Physical and Investigative Tracing services. Using the 60 TEBA offices as their base, 180 Tracing consultants travel in both urban and rural communities to track and trace claimants, their beneficiaries and/or relations who may be able to provide insight into the whereabouts of particular individuals.


Where required for large projects, TEBA deploys additional agents with the necessary skills and capacity to trace. Investigations include interviews with the family, friends, colleagues and past employer of the claimant to provide information regarding the beneficiaries of a deceased fund member. After all parties have been interviewed, and the necessary claim documents received, TEBA compiles a report for clients to assist with benefit allocations.



Contact: Willem Beeby

Landline: 011 353 6027

Email: willemb@teba.co.za

Tracing offices

To make your claim process as convenient and easy as possible for you, TEBA has 60 tracing offices across South Africa and also in Mozambique, Lesotho, Swaziland and Botswana.

Download our pamphlet to see all our offices or to get the relevant contact details, please download the contact sheet .

Download

Tracing agents

To make your claim process as convenient and easy as possible for you, TEBA has supplied a list of tracing agents that will be able to assist you across South Africa and also in Mozambique, Lesotho, Swaziland and Botswana.

You can download a list of our tracing agents to find a contact within your region

Download

Tracing Services Brochure